FAQ

How is NW Preferred different from other financial intuitions?
We are the only credit union designed for insurance professionals by insurance professionals. We strive to be the financial partner of choice for agency owners, producers, brokers and others working within the licensed insurance industry. Unlike most banks and credit unions —which are in the insurance business—we offer only banking products and services.

Why should agents and owners choose a loan from NW Preferred for their business and personal loans?
Most other financial institutions base loan values on tangible assets. We, however, understand the insurance industry and look at other factors such as your book of business and your commission based income. This allows us to fund loans to you at lower rates and better terms than a traditional institution would be willing to do.

What makes our customer service different?
Simply put, our staff understands the insurance industry and your banking needs. We strive to be your financial partner dedicated to growing your business.

Can I do all my banking at NW Preferred?
Absolutely! We offer a full range of personal or professional products and services to handle all of your banking needs.

Who can join NW Preferred?
Two groups of people. Our primary focus and specialty are professionals who work in the licensed insurance industry. Additionally, anyone who works, lives or worships within the greater North Santiam communities of Stayton, Aumsville, Sublimity, Scio, Lyons, Gates, Mill City, Detroit, Idahna and Mehama are eligible.

Where is NW Preferred located?
Our main office is located in Portland, Oregon.

How can I bank with NW Preferred if I’m not located in Portland, Oregon?
Easily. We have designed our products to be readily accessible regardless of where our members are. Relationships are managed remotely either by telephone or mobile/online banking. This includes the ability to apply for loans, open savings or checking accounts, pay bills or transfer money 24/7, whenever it is most convenient for you.

How can I get started with NW Preferred?
Simply! You can experience all the benefits of membership today by creating your accounts or applying for a loan. Don’t hesitate to contact us if you have any questions.

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